⚡ OPERATIONAL KNOWLEDGE DESK

Documentation & Agent Handbook

Everything you need to operate VYSAMOX counter services — step-by-step PAN correction guides, real-time Aadhaar verification reference, vehicle lookup specs, and API webhooks.

Quickstart Guide

Welcome to VYSAMOX — the unified back-office verification desk built specifically for India's cyber café and CSC operators. Follow these steps to complete your counter setup in under 2 minutes.

Notice for New Agents: Ensure your registered mobile number is kept active to receive real-time SMS notifications for PAN approval status and wallet load receipts.
1

Create or Log into Partner Agent Account

Navigate to Agent Auth Desk and log in with your registered username/phone number.

2

Load Counter Wallet Balance

Top up points instantly via UPI QR (GPay, PhonePe, Paytm). 1 Point = ₹1. Tariff deductions occur per successful counter request.

3

Submit Application & Issue Receipt

Fill application forms (e.g., Form 49A PAN Correction) and generate a verified customer receipt with an official barcode.

Wallet & Tariff Points

VYSAMOX operates an escrow-backed instant wallet ledger. Every service request transparently deducts points according to the official admin point tariff schedule.

Service Name Point Cost Processing Time Status
PAN Correction (Form 49A / CR01) 107 Points Instant ACK / 2-3 Days Dispatch ACTIVE
PAN Find by Aadhaar Number 45 Points Real-time (Under 60s) ACTIVE
Aadhaar Real-Time e-KYC Verification 15 Points Instant Biometric / OTP ACTIVE
Vehicle RC Owner Details Search 25 Points Real-time Vahan 4.0 ACTIVE
Voter EPIC Details Search 20 Points Real-time NVSP Bridge ACTIVE

PAN Correction & Find

Submit PAN correction, name updates, date of birth modifications, and lost PAN retrieval requests direct to NSDL/UTIITSL processing pipelines.

SAMPLE JSON RESPONSE — PAN RETRIEVAL BY AADHAAR HTTP 200 OK
{
  "status": "SUCCESS",
  "request_id": "VSX-PAN-89402",
  "aadhaar_masked": "XXXX-XXXX-9012",
  "pan_number": "ABCDE1234F",
  "holder_name": "RAHUL SHARMA",
  "father_name": "RAMESH SHARMA",
  "dob": "1994-08-15",
  "issuing_authority": "NSDL TIN DESK",
  "verification_seal": "VERIFIED_VYSAMOX_STAMP_OK"
}

Aadhaar e-KYC Verification

Verify applicant demographic and biometric data against UIDAI e-KYC bridges in real time before submitting PAN or government applications.

Security Compliance: All Aadhaar numbers displayed on customer receipts are automatically masked to compliance specifications (e.g., XXXX-XXXX-1234).

Vehicle & Owner Services

Instantly fetch Vahan 4.0 RC registration details, vehicle owner names, insurance expiry dates, chassis numbers, and pending traffic challans.

API Endpoint Reference

Developers and partner portals can integrate directly with VYSAMOX verification APIs using HTTP REST requests with Bearer Token authentication.

POST /api/v1/pan/find BEARER AUTH
curl -X POST "https://api.vysamox.com/v1/pan/find" \
  -H "Authorization: Bearer vsx_live_9081239084012" \
  -H "Content-Type: application/json" \
  -d '{
    "aadhaar_number": "987654321012",
    "agent_id": "VSX-AG-4920"
  }'

Error Codes & Refunds

If a service request fails due to server timeout or invalid record match, deducted points are automatically refunded back to your counter wallet instantly.

Error Code Description Refund Policy
ERR_NO_RECORD_FOUND Aadhaar number not linked to any active PAN FULL INSTANT REFUND
ERR_INSUFFICIENT_BALANCE Counter wallet balance lower than service tariff No Deduction
ERR_BRIDGE_TIMEOUT UIDAI / NSDL portal timeout FULL INSTANT REFUND